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    Nearly Newlywed

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Overview

Nearly Newlywed has a consumer rating of 3.83 stars from 29 reviews indicating that most customers are generally satisfied with their purchases. Nearly Newlywed ranks 66th among Wedding Dresses sites.

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Positive highlights

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Critical highlights

  • I emailed the company asking them about expedited shipping as I was leaving the country and needed a dress ASAP.
How would you rate Nearly Newlywed?
Top Positive Review

“Bohemian Dresses”

Sarah C.
10/29/15

I wanted to have a Bohemian themed wedding, but finding the right dress seemed like it was impossible. I came across this site and was relieved to see the amount of bohemian dresses to chose from. I was able to find the perfect fit for my wedding and for my style.

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Top Critical Review

“If I could give negative stars, I would. Shut this company down.”

Haley M.
4/24/20

I ordered a wedding dress off of this site and, while the dress was pretty, it wasn't the one. I requested a return, knowing about the $50 return fee listed on their site. They were hard to get ahold of and the return process took almost a week because of how long I had to wait between emails. When I was finally able to return the dress, I heard nothing back confirming they had received it. After 3 days of ignoring my daily emails asking about it, they said that they received it "a few days ago" with "multiple stains" but had no pictures to support this claim. I only tried the dress on once, in my room - didn't even walk around in it - and then put it back in the garment bag and wrapped everything up to protect it inside the box. This company is a money scam and I hope everyone who works here has a hard time sleeping at night. I have little hope they will give me the refund I am owed, but I'm prepared to sue.

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Reviews (29)

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dress (29)
sarahc154
1 review
9 helpful votes
October 29th, 2015

I wanted to have a Bohemian themed wedding, but finding the right dress seemed like it was impossible. I came across this site and was relieved to see the amount of bohemian dresses to chose from. I was able to find the perfect fit for my wedding and for my style.

elizabetht49
1 review
1 helpful vote
January 18th, 2016

I liked a few of the dresses but wanted something that was a mixture of them. Nearly New has an option for you to custom make your dress. Not only was I able to have a color I wanted, but also the style and design I wanted!

lisas249
1 review
0 helpful votes
August 22nd, 2015

I like a few different silhouettes of dresses. I was able to find a lot of styles for each one before deciding on my dress. I finally chose my dress and when I tried it on, I fell in love!

nancyi9
1 review
0 helpful votes
October 28th, 2014

My friend was looking for more of a short and flirty wedding dress as opposed to the custom length dresses. I was able to find her a dress she fell in love with on this site. She got her dress pretty quickly and her new husband certainly loved it!

sarahf70
1 review
9 helpful votes
December 10th, 2015

I was nervous to buy online, but wanted to get a new dress without going over budget. I was able to not only find a new dress, but I was able to get it for cheaper than in the stores. Once I recieved it, I was absolutely impressed by the condition and quality of the dress.

karent61
1 review
11 helpful votes
June 13th, 2015

Sometimes buying online can be worrisom when knowing if it fits or if you like it. This site allows you to have 5 days to try on the dress and see if you like it. Each dress was in great condition and it was easy to return the ones I didn't want.

dorothyw25
1 review
1 helpful vote
October 27th, 2015

I needed to get a dress for my wedding but didn't have a huge budget. I came across a great find on Nearly Newlywed! I got a brand new dress for more than half the original price.

haleym78
1 review
16 helpful votes
April 24th, 2020

I ordered a wedding dress off of this site and, while the dress was pretty, it wasn't the one. I requested a return, knowing about the $50 return fee listed on their site. They were hard to get ahold of and the return process took almost a week because of how long I had to wait between emails. When I was finally able to return the dress, I heard nothing back confirming they had received it. After 3 days of ignoring my daily emails asking about it, they said that they received it "a few days ago" with "multiple stains" but had no pictures to support this claim. I only tried the dress on once, in my room - didn't even walk around in it - and then put it back in the garment bag and wrapped everything up to protect it inside the box. This company is a money scam and I hope everyone who works here has a hard time sleeping at night. I have little hope they will give me the refund I am owed, but I'm prepared to sue.

nearlyn2
Nearly N. – Nearly Newlywed Rep

Hi Haley,

It is rare that situations like the one you found yourself in happen, but they can happen. However, we wanted to correct the record here because your review oversimplifies the situation and, frankly, completely ignores the fact that we worked with you and the seller to come to a quick resolution - a resolution that included you receiving a refund and us paying for a dress to be cleaned that was returned to the seller with stains.

There was ambiguity surrounding these circumstances which is why we refunded you. We validated the dress' condition before it was shipped and then again when it was returned, and the photos upon return showed stains and a snag on the dress. However, because the photos prior to return shipping were not 100% accurate, we erred on the side of caution and refunded you.

Calling us these derogatory names is interesting given that we were communicative with you every step of the way (providing photos of the stain, snag, and the sellers' multiple attempts to wash them out), and ultimately decided to refund you despite the damaged dress and the costs we incurred to rectify the situation.

We've changed our processes surrounding photos to ensure that this situation doesn't happen again. Eliminating ambiguity and providing certainty for all parties involved is important to us, and we learned a lot from this experience with you.

Thank you for your review, even if it is overtly negative, as it gives us an opportunity to share with others how we handle difficult situations.

mariao34
1 review
0 helpful votes
April 27th, 2015

I was looking for a designer dress that fits my theme and venue. I found a dress I loved and it was half the price it would originally go for! The dress was in great condition and looked as if it hadn't been worn.

dorothyf17
1 review
10 helpful votes
December 2nd, 2015

When going shopping for dresses in stores, some may have only a few designers. Newlywed has a large list of designers and I was able to casually explore them! I was able to chose the dress I want by the designer I loved.

jessicas563
1 review
23 helpful votes
October 24th, 2018

After having a seamstress destroy my dress just 3 months before my wedding, I tried local bridal shops who couldn't guarantee the arrival of a replacement, even with rush shipping. With dwindling options, I found a dress on NearlyNewlywed.com and knowing I had such a limited amount of time, I ordered immediately. I felt confident ordering from NearlyNewlywed because they have a 2-3 week shipping time frame, free returns, and sellers must ship the dress to them for authentication before the dress is sent to the buyer. After waiting for 3 weeks with no communication or tracking information, I emailed asking for an update since buyers can not communicate directly with sellers at any time. At this time I found out the dress had never been shipped by the seller and in the websites response, I received "I am sorry she did not answer... Usually they do not put us in this situation". This website shifted all blame to the seller, failed notify me that the dress did not ship, and delivery was going to be delayed. Now, with 60 days until my wedding I'm left scrambling. Had this dress arrived on time, I would have had time for alterations. Due to the lack of communication and professionalism, I do not recommend NearlyNewlywed.

susany13
1 review
0 helpful votes
September 5th, 2015

Never did I dream of searching for dresses online trying to find the perfect one. But NN had a good variety including sample dresses! I was able to buy a sample dress and for much cheaper than a brand new one.

lindae39
1 review
0 helpful votes
April 16th, 2015

My sister wanted a fantasy wedding, the one like in the fairytales. I helped her out by helping her find a dress she would love. We were able to quickly find her a few candidates thanks to the easy serch options and she looked like a dream walking down the isle!

barbaran36
1 review
0 helpful votes
March 18th, 2015

I wasn't sure what style of dress I wanted to buy. I was able to see many different styles and

tatianap28
1 review
9 helpful votes
October 11th, 2019

If you are selling your dress - they really don't care about you and please read this before deciding to do so.
They just need to sell your dress as cheap as possible, leaving you with literally nothing.
I had the worst experience selling my dress with this company. I was staying in contact with Patti. Her emails looked like she is always in a rush and all she wanted to is for me to ship my dress to them asap. On the website it says: free shipping. However, not for people who sell the dress. You are going to be responsible for sending the dress (up to $150 in shipping cost). With that said, you also going to get ONLY 60% of the price of your dress. So they are making so much money only by stealing from brides who are selling the dresses.
It was such a heartbreaking experience since I didn't know the policy (60%/40%). I literally had a breakdown and begged Patti to return my dress because I would never sell it for 20% of the price I paid.
But Patti didn't care. She sent me her short email "sorry, no"
No empathy, nothing.

With that said, think twice before selling your dress there.

I had an absolute dream dress, an absolute treasure. I paid a lot of money for it plus customization and alterations on top of the price. It was a huge decision to sell it and I am absolutely crushed and heartbroken that I sold it with this company for literally nothing. I wish I can take it all back.

patriciap68
1 review
1 helpful vote
August 4th, 2015

Looking online for a cheap dress can be hard. Nearly Newlywed has a huge selection of dicounted dresses that help with the budget. I was able to find a pre-owned dress for less than 1k!

jenellef1
1 review
16 helpful votes
June 11th, 2019

I wanted to ask the owner/seller of the dress I liked some questions about the sizing. This website operates in the way that everything you ask goes through their CS before they send the questions on to the seller. When I asked after a few days what had become of the answers, the CS replied "no as I told you I would only contact you if there had been a reply from seller". I feel that this is quite rude, as brides we are stressed enough and there was zero reassurance or kindness from this business. They want to make money and take a massive cut off sellers but aren't willing to deal with the buyers in the proper way. Until today months later I have not received any follow up from the CS with any explanation on why the seller did not answer. Also, if sellers fail to answer questions their listings should be removed to prevent excited buyers from being disappointed. I will never recommend this website to any buyer or seller. Sellers, don't sell your dresses here as your potential buyers will be so turned off by the customer service they won't even reach you.

lisal103
1 review
0 helpful votes
May 8th, 2015

I wanted a wedding on the beach and wasn't sure which styles would look great. This site made it easy to find the beach style of wedding dresses. I was able to pick one I loved the most and was perfect for the location we chose!

jenniferl93
1 review
0 helpful votes
January 17th, 2015

I wanted a dress, but shopping online wouldn't tell me if the dress was actually of good quality or not. I decided to go ahead and try it out when I came across this site. I was amazed at the quality of the dress that I had received and I now tell all my friends to get there dresses here!

christll
1 review
9 helpful votes
October 15th, 2018

This company is not reliable.
I wanted to sell my wedding dress. I paid the fee and they sent me an email the next day saying my dress was live. That was back in september. It is mid October and I noticed when I search as a buyer my dress is not even listed. I could only find it by using the link they emailed me which is useless since I need buyers to see it. I explained this to them but they were not helpful till I requested a refund. Then they said they would have it fixed but at this point I do not trust them at all. They are refusing to return my payment even though they did not provide me with the service they were supposed to. Not to mention any time I checked my seller profile there was always glitches with the site.

lisaw93
1 review
0 helpful votes
November 7th, 2014

It's hard to shop all of the different styles if you don't really know what you're looking for. This site makes it easy to search the diverse types of styles that are offered. It made it so much easier to find the type of dress I really wanted.

maryz13
1 review
0 helpful votes
November 11th, 2014

I really dreamed of a mermaid dress but wanted to have the full look from behind. I was able to find a few styles that matched this on this site. I ultimately setteled for a preowned one, but it was absolutely gorgeous!

maryp68
1 review
0 helpful votes
April 8th, 2015

I wanted a dress but thought shopping online was going to take too long before I actually got it. My friend recommended this site and I decided to try it. I was impressed with how quickly I was able to receive my dress!

ab4912
1 review
2 helpful votes
October 15th, 2017

The measurements of a dress I purchased were incorrect, yet the customer service person Patti told me they still wouldn't offer me any sort of courtesy refund. Further, the site is super misleading - to buy and return a dress costs $75. I read the terms and conditions a few times before buying and still did not catch this detail because they are super unclear about this. DO NOT USE THIS SITE. TERRIBLE AND FRUSTRATING EXPERIENCE!

patriciay8
1 review
0 helpful votes
May 14th, 2015

Had an old dress and we considered selling it to a botique but then I came across the site we got her dress from and found that they allow you to resell your dress. She was able to get rid of her dress and someone else was able to get the dress of their dreams.

Q&A (1)

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About the business

The Premier Destination to Buy & Resell Your Wedding Dress & Engagement Ring. New, Sample & Used Wedding Dresses on Sale up to 90% off. All Gowns are 100% Authenticated. Safe, Simple, Savvy & Sustainable. Luxury Bridal Consignment Sales.

Company Representative

nearlyn2
Nearly N.

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