Rwanda Telecentre Network (RTN) has decided to take the lead of eliminating the digital gap and promoting digital opportunities in rural Rwanda by creating 1,000 Teleservice centres by the year 2015.This will be possible by implementing a unique business model that RTN is already familiar with and which was successfully implemented by Nyamata Teleservice Centre since 2004 in Eastern province of Rwanda. This model is unique in a sense that more emphasis is put on local content and services rather than infrastructures.
The core idea is to enable ICT access point to move from traditional oriented services to a wide range of online services.
Each Teleservice centre will be operated by a village based Entrepreneur or community based cooperative and will able to deliver a wide range of public and private services such as Agriculture, e-government,Banking, insurance,health,e-learning,rural business process outsourcing,media services ect...The aim of Teleservice centres project is not only to bridge the digital divide but also is to narrow the “delivery gap” among government,business and social services. While the Teleservice project will allow rural people to obtain all information and services at their doorstep , the unemployment problem of the country will also be addressed to a large extent because at least 3,000 people will get full-time job.