How easy is it to get a hold of customer service at HostGator?

asked by Tony K. on 12/10/19

4 Answers

If you go straight to smartchat, it is very easy - you only need to find the smartchat button. I have worked with the Internet since web browsers were invented, so I know most of the answers already. That means that when I have a problem that I can't solve, it is going to be a real stinker for HostGator support to solve - I only bring them the difficult ones.
Recently, I had an ISP who gave me terrible service, and the internet kept dropping out every few minutes. The Hostgator smartchat expert kept contact with me on and of for about an hour and three quarters until he had worked out the answer for me. That is what I call RELIABLE service.

Helpful (0)

You can have as many chat sessions - but nothing will get done.

Helpful (0)

Muy fácil, hay mucha información en la red, esta muy bien recomendado

Helpful (0)

It could take you 10 to 15 minutes for a live chat support staff to respond. From my experience

Helpful (0)

Add your answer

Posting guidelines

Ask a question

Get answers from the HostGator staff and other customers.

Posting guidelines
Have a question about
Post Review