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    Blue Spinach AU

Corporate Values

Overview

Blue Spinach AU has a consumer rating of 4.9 stars from 153 reviews indicating that most customers are generally satisfied with their purchases. Consumers satisfied with Blue Spinach AU most frequently mention smooth transaction and shopping experience.Blue Spinach AU ranks 20th among Handbags sites.

  • Service
    2
  • Value
    5
  • Shipping
    5
  • Quality
    17

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 98.9%
Positive
91
Neutral
1
Negative
0
View ratings trends
How would you rate Blue Spinach AU?
Top Positive Review

“Another great purchase!”

Debra B.
2/18/21

Easy checkout, no issues. My beautiful YSL bag arrived within a couple of days, packaged beautifully, And as described, basically brand new, and an excellent price once again. Thank you team, well done.

See positive reviews
Top Critical Review

“After two business days the item has still not been...”

farnaz m.
11/27/20

After two business days the item has still not been shipped, by Australian retailer standards this is very slow.

See critical reviews

Reviews (153)

Rating

Timeframe

Other

debrab840
1 review
0 helpful votes
February 18th, 2021
Verified purchase
• Updated review

Easy checkout, no issues. My beautiful YSL bag arrived within a couple of days, packaged beautifully,
And as described, basically brand new, and an excellent price once again. Thank you team, well done.

Reason I chose this business:

Browsing used handbags and I have purchased from this company before,
Very happy!

Reason I chose this product:

Just fell in love with it, and had to have it.! Great price, and once again loved it!
Thanks heaps guys.

Value
Shipping
Quality
Easy checkout, no issues
September 28th, 2020
Verified site experience
• Previous review
sharonk894
1 review
0 helpful votes
June 13th, 2021
Verified site experience

Great pictures, makes it easier to compare what it would look like or against a real person, using the manikin for scale really helps!

georgiak37
1 review
8 helpful votes
July 15th, 2020
Verified purchase
• Updated review

Two words: luxury, and sustainable. What more could you want?! Except speedy delivery and gorgeous customer service... Well, they've got those too. I couldn't be happier!

Reason I chose this business:

Manolo Blahnik

Reason I chose this product:

I've been dying for a pair forever.

Value
Shipping
Quality
Two words: luxury, and sustainable
July 1st, 2020
Verified site experience
• Previous review

Two words: luxury, and sustainable. What more could you want?!

Reason I chose this business:

Manolo Blahnik

Reason I chose this product:

I've been dying for a pair forever.

sallyl204
1 review
0 helpful votes
August 18th, 2021
Verified purchase
• Updated review

Easy and Fast service - The Row cotton striped shirt was great, fitted well, but the Acne jeans were too small unfortunately even though I am a 30 in every other label!

Reason I chose this business:

Get emails - high quality fashion
Professional service

Reason I chose this product:

My size! Very rare (see above for Acne jeans sizing - run small).

Quality
Easy and Fast
August 4th, 2021
Verified site experience
• Previous review
nataliel181
1 review
0 helpful votes
February 24th, 2021
Verified site experience

I made a product enquiry and was impressed with the great customer service given to me. Hence why I went ahead with my online purchase

Reason I chose this business:

Because of the product I've been wanting for a very long time was in stock

Reason I chose this product:

It's been on my bucket list for a few years

vanessac586
1 review
0 helpful votes
April 1st, 2022
Verified site experience

Hands (and credit card) down, this is my favourite store in Sydney! The staff are amazing - always so friendly and helpful - and their range of handbags, clothing and accessories is incredible. I find something I love every time I visit their store or website. :)

Reason I chose this business:

See above :)

sophieh97
1 review
0 helpful votes
July 28th, 2021
Verified purchase
• Updated review

Thanks so much.
Happy with my product.
Thanks for the packaging.
Confident it is authentic.
Chain a bit rusty.
But overall happy.

Quality
Thanks so much
July 14th, 2021
Verified site experience
• Previous review
carab103
1 review
0 helpful votes
March 21st, 2022
Verified site experience

The Burberry bag which I received was excellent.
I will definitely be purchasing again from this business as the genuine friendly and helpful service was at high standards of professionalism and business etiquette.

Reason I chose this business:

The quality products and friendly genuine staff

kathrynb372
1 review
0 helpful votes
December 6th, 2020
Verified site experience

Always fast, friendly and great products. Jane also offers personal service, great opinions and good prices.

Reason I chose this business:

I now look at the site every week.

Reason I chose this product:

I enjoy Hermes scarves and I particularly like it when the packaging is in tact.

donnaj924
1 review
0 helpful votes
October 6th, 2021
Verified purchase

Excellent place to shop. Quick replies to questions. Very friendly and professional. Great to deal with. Item came quickly and was fabulous. Will definitely recommend

Reason I chose this product:

Great value

Quality
sued478
1 review
0 helpful votes
March 11th, 2022
Verified site experience

Easy to navigate quickly. Would love to be able to search shoes by size.

Reason I chose this business:

Saw the product on instagram

jordang166
1 review
6 helpful votes
July 28th, 2020
Verified site experience

Was pleasantly surprised to see tiffanys & Co items listed. Didn't expect that. Love the necklace I found.

Reason I chose this business:

I have had my eye on this necklace for a while. I purchased a hermes twilly from bluespinach.com previously & I absolutely love it.

Reason I chose this product:

Honestly, I fell in love with a/the pink gucci handbag first but sadly can't afford it at the moment. So I went for a browse & found the tiffanys section. I love silver. I love anchors. This will be my first (cherished) tiffanys piece.

linap32
1 review
0 helpful votes
January 4th, 2021
Verified site experience

Amazing! The best of the best!

Reason I chose this business:

Returning customer, unbeatable prices and BEST CUSTOMER SERVICE

Reason I chose this product:

Price and want

christiana158
1 review
3 helpful votes
July 14th, 2020
Verified site experience
zoiep4
1 review
0 helpful votes
October 7th, 2020
Verified site experience

Love Blue Spinach! I highly recommend!

clairem292
1 review
0 helpful votes
October 15th, 2020
Verified site experience
michellew1034
1 review
0 helpful votes
December 15th, 2020
Verified site experience
marikas12
1 review
0 helpful votes
March 24th, 2021
Verified site experience
rachaelm140
1 review
0 helpful votes
April 2nd, 2021
Verified site experience
joz17
1 review
0 helpful votes
May 11th, 2021
Verified site experience

Great. Easy process. Lovely range of products.

Reason I chose this business:

Previous purchaser - great service the last time - this won't be my last purchase

Reason I chose this product:

Bag I'd wanted for a whole

kristinad131
1 review
0 helpful votes
July 14th, 2021
Verified site experience

Very easy to navigate your way around. Awesome products.

louises332
1 review
0 helpful votes
July 19th, 2021
Verified site experience
emmac380
1 review
0 helpful votes
August 17th, 2021
Verified site experience
shanew229
1 review
0 helpful votes
September 8th, 2021
Verified site experience
napapornl
1 review
0 helpful votes
September 9th, 2021
Verified site experience

Q&A (0)

Questions? Get answers from the Blue Spinach AU staff and other customers.

Posting guidelines
Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

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About the business

Blue Spinach is widely considered Australia’s premium re-seller of International Luxury fashion, shoes & accessories.

We only represent Authentic luxury and we stand by all our pieces with a money-back guarantee.

When you buy or sell pre-owned luxury, you are not only giving a beautiful item another life, you are also contributing to a sustainable economy.

The Blue Spinach philosophy has always centred around the quality and design longevity of luxury fashion. Over the years the brand has maintained its core values based on timeless style by curating the very best selection of pre-loved pieces for fashion lovers to enjoy.

Company Representative

janet380
Jane T.
Typically responds within 2 days

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4.9
156 reviews
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