anaa370

Ana A.

Contributor Level

Total Points
80

1 Review by Ana

9/15/21
Verified purchase
• Updated review

I chose HostGator because we used at work and it was fine. However, for a non-website professional, this system is NOT dummy proof so I will call the help desk again tomorrow. Totally frustrated with this whole thing. After posting this initial review, the customer satisfaction team reached out to me and they where absolutely wonderful. Superb customer service and for this non-website professional, I did publish my website with their help. Thanks a lot.

Reason I chose this business:

We used the service for the company I used to work for and they were wonderful so I decided to try it for my own personal business. Would recommend this company to host your website.

djs48
DJ S. – HostGator Rep

Hey Ana,

Thank you so much for your awesome updated review!

DJ
Customer Advocate at HostGator

I chose HostGator because we used at work and it was...
10/2/21
Verified purchase
• Previous review

I chose HostGator because we used at work and it was fine. However, for a non-website professional, this system is NOT dummy proof so I will call the help desk again tomorrow. Totally frustrated with this whole thing.

* HostGator attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

erinnh1
Reputation T. – HostGator Rep

Hey Ana,

We don't want you frustrated. Let us help out. We have asked an Escalations Manager to reach out and assist.

DJ
Customer Advocate at HostGator

Ana hasn’t received any votes.

Ana hasn’t received any thanks yous.

Ana doesn’t have any fans yet.

Ana isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

tubuaj
5/9/22

I am happy with my website performance from HostGator. Interface very easy to navigate and...

americol2
5/8/22

Como sitio web estamos muy satisfechos con el servicio de HostGator, recomendamos 100 %...